The Department Store and the Beginnings of Mass Consumerism

DOMESTIC MARKETS WERE ESPECIALLY IMPORTANT for the sale of the goods being turned out by Europe's increasing number of industrial plants. Techniques of mass marketing were developed to encourage people to purchase the new consumer goods. The Parisians pioneered the department store, and this selection is taken from a contemporary's account of the growth of these stores in the French capital city.

"It was in the reign of Louis-Philippe that department stores for fashion goods and dresses, extending to material and other clothing, began to be distinguished. The type was already one of the notable developments of the Second Empire; it became one of the most important ones of the Third Republic. These stores have increased in number and several of them have become extremely large. Combining in their different departments all articles of clothing, toilet articles, furniture and many other ranges of goods, it is their special object so to combine all commodities as to attract and satisfy customers who will find conveniently together an assortment of a mass of articles corresponding to all their various needs. They attract customers by permanent display, by free entry into the shops, by periodic exhibitions, by special sales, by fixed prices, and by their ability to deliver the goods purchased to customers' homes, in Paris and to the provinces. Turning themselves into direct intermediaries between the producer and the consumer, even producing sometimes some of their articles in their own workshops, buying at lowest prices because of their large orders and because they are in a position to profit from bargains, working with large sums, and selling to most of their customers for cash only, they can transmit these benefits in lowered selling prices. They can even decide to sell at a loss, as an advertisement or to get rid of out-of-date fashions. Taking 5-6 percent on 100 million brings them in more than 20 percent would bring to a firm doing a turnover of 50,000 francs.

The success of these department stores is only possible thanks to the volume of their business and this volume needs considerable capital and a very large turnover. Now capital, having become abundant, is freely combined nowadays in large enterprises, although French capital has the reputation of being more wary of the risks of industry than of State or railway securities. On the other hand, the large urban agglomerations, the ease with which goods can be transported by the railways, the diffusion of some comforts to strata below the middle classes, have all favored these developments .

As example we may cite some figures relating to these stores, since they were brought to the notice of the public in the Revue des Deux-Mondes....

Le Louvre, dating to the time of the extension of the rue de Rivoli under the Second Empire, did in 1893 a business of 120 million at a profit of 6.4 percent. Le Bon Marche, which was a small shop when Mr. Boucicaut entered it in 1852, already did a business of 20 million at the end of the Empire. During the republic its new buildings were erected; Mme. Boucicaut turned it by her will into a kind of cooperative society, with shares and an ingenious organization; turnover reached 150 million in 1893, leaving a profit of 5 percent....

According to the tax records of 1891, these stores in Paris, numbering 12, employed 1,708 persons and were rated on their site values at 2,159,000 francs; the largest had then 542 employees. These same stores had, in 1901, 9,784 employees; one of them over 2,000 and another over 1,600; their site value has doubled (4,089,000 francs)."

E. Lavasseuf, On Parisian Department Stores


Did the invention of department stores respond to or create the new "consumer ethic" in industrialized societies? What was the new turn-of-the-century ethic? According to Lavasseur, what were the positive effects of department stores for Parisian society?